Here are few frequently asked questions by our clients while outsourcing their photo editing needs.
Is there a minimum order size you serve?
There are no big or small orders. We provide services to all irrespective of order sizes.
What are the different photo editing services offered by EditRhino?
How long does it take to complete a project?
Our usual turnaround time for photo editing services is about 8-12 hours but may vary depending on the project complexity, format, image size and volumes. However, if any order needs more time, then we would be informing before starting the project.
How do you ensure that my images are secure?
We strictly follow data privacy regulations when it comes to client information or assets. All our employees sign NDAs before starting work with us and we have a zero tolerance policy around privacy regulations.
How can I send the photos to EditRhino?
You can send in your photos using either of the following methods:
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Remote login to access images through cloud storage
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Images can be sent as an e-mail attachment
How do I/we start with your service?
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Directly send your work to us based on your review of our online samples.
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Send us a sample image for us to work on it for free. Based on our work, you can decide if we match your requirements.
Do you work on weekends?
Usually we work Monday to Saturday. However, if you have a rush order to be delivered over the weekend, we can get it done for you. Weekdays we are available from 7PM CST to 7Am CST including Saturdays.
What do I do if the edited photo is not as per my expectation?
Once we send you back the edited photos, you can review and inform us of the required changes to our photo editing team. We assure it will be reworked on priority basis.
What about your pricing structure?
Our prices commensurate to the quality of our work. Our motto is to provide premium services that are very affordable. The rates vary depending on the project complexity, volumes, and skill requirement.
How do I make the payment?
Convenience and ease being the foremost, we have options to pay through Paypal or credit card.
Is there any restriction on the format, size, and resolution of the image sent for editing?
No, there are no restrictions. We deliver back the edited and the original images in the format of your choice.